Product Returns - Right of Withdrawal
Return Policy
Due to the nature of e-shopping it is possible that the final recipient's expectations of the product of their choice are not met, due to the lack of physical contact with the item to be purchased.
In Mani beekeeping we give you the opportunity to return the products. Below we list the terms and ways of return.
Return Terms
The date of receipt of your order with the date of submission of the request for return should not exceed 14 calendar days.
The jars should not be broken and should be in their original condition.
The product to be returned must be accompanied by the purchase receipt or the invoice.
Return Procedure
For your best service, we suggest that you contact us by phone at 690 943 6087 before each return , so that the details of the return can be arranged in the best possible way.
Return procedure: Pack the product in a larger box so that it is protected during shipment. We suggest you use the box with which we shipped. Put in the package a document in which you tell us how you wish to resolve the outstanding financial issue, if the product is deemed fit for return. Then send the parcel, through the courier agency from which you received your order, to the Returns Department. Once we receive your parcel, we will launch its replacement (within 3 working days) or credit its value (within 10 working days).
In case the reason for return / change is due to our mistake or to a defective one product ( eg broken jar ), our return costs are borne by us, otherwise the return costs are borne by the customer.
We would like to point out that in case the product does not meet the above conditions, or the product arrives at us damaged, it will be returned to the sender at his expense.
For more information we are always at your disposal either by phone at 690 943 6087 or by e-mail at maniatikimelisokomia@gmail.com.